Draft. This policy is staged for review and has not been through professional legal review. It does not apply until the service launches.

Refund Policy

Pay Signal, a service of Altshuler Family Holdings, LLC. Last updated: October 2026.

Monthly plans

Pro ($19 per month) and Agency ($79 per month) are billed in advance each month. You may cancel at any time; cancellation takes effect at the end of your current billing period. Monthly payments are not prorated or refunded on cancellation.

Annual plans

Pro ($149 per year) and Agency ($790 per year) are billed in advance each year. Annual plans are refundable in full within the first 30 days of purchase or renewal. After the first 30 days, you may cancel at any time with cancellation taking effect at the end of your billing term; no refund is issued for the remaining term.

Contributor tier

The Contributor tier is free. There is nothing to refund.

How to request a refund or cancel

Email hello@paysignalhq.com from the address on your account. Refunds are issued to the original payment method within 5 to 10 business days of approval.